Política de privacidad

1-Consent

Consent to the use of data provided by the customer.

Norodapé will find a tab dedicated to cookies and GDPR, where you can indicate whether your data may be used in marketing campaigns, for statistical purposes or solely for the purpose of providing services.

The User may at any time change/remove the level of consent provided for the processing of data by Moonfashionpt.com and its partners.

2-Search / Portability

Provision of data collected and stored in a database.

Through the GDPR module, located in the footer, you can consult all your data. This search will display identification data, as well as billing data.

If the customer requests a document indicating the data that the company holds, it can be exported to Excel or CSV.

3-Anonymization

Anonymization/forgetting is a customer right. If the customer wishes to stop being contacted by telephone or email, they can request to be forgotten from the company’s database.

The customer may request anonymity at any time, i.e. their data will no longer be available in their customer file.

This process is irreversible and can be carried out directly on our website using a specific form or, in the event of any doubts or difficulties, by email or telephone.

4-Activity log

Keeping a record of all operations carried out with customer data has become mandatory and should be quick and easy to consult.

All access to customer data is recorded in a log file, where the accesses made are stored.

5-Operations history

Regarding the operations history, you must keep a record of all movements that may exist.

In the operations history you can view the history of movements carried out through the GDPR module, such as searches carried out, information queries and anonymizations.

6-Conservation

Data recorded for the purposes of commercial transactions are stored in accordance with current Portuguese law.

Current law requires the preservation of history for a minimum period of 10 (ten) years.

Data collected for statistical and marketing purposes are stored for a maximum period of 1 year.

Personal data collected by Moonfashionpt.com will be processed and stored within the European Union.

7-Security Flaws

Moonfashionpt.com implements the appropriate and necessary security measures to protect your data against accidental or unlawful destruction, loss and alteration, as well as unauthorized access.

In accordance with legislation, any and all security breaches will be communicated to the responsible entities, and affected customers will be contacted as soon as possible, within a maximum period of 72 hours.

WE ARE NOT RESPONSIBLE FOR IDENTIFICATION DATA OR OTHER INFORMATION YOU CHOOSE TO SUBMIT, SUCH AS IN A COMMENT AREA OR ANY OTHER PUBLICLY ACCESSIBLE AREA THAT WE ADMINISTER OR MANAGE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY CLAIMS, LOSSES OR DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES INCURRED BY YOU OR ANY USER IN CONNECTION WITH COMPUTER FRAUD, RISK OR ANY OTHER BREACH OR CIRCUMSTANCE IN WHICH YOUR INFORMATION IS ACCESSED OR DISCLOSED WITHOUT OUR EXPRESS AUTHORIZATION.

8-Data Collected

Only data provided by the user during the purchasing process and/or browsing our website is collected and stored.

As its veracity and consistency are the responsibility of the user, the user must confirm the data provided to Moonfashionpt.com in the respective order confirmation email.

Moonfashionpt.com is not responsible for incorrect data entered during the ordering and/or registration process.

The data may be processed directly by Moonfashionpt.com or by entities subcontracted by it for this purpose, namely for the purposes of transport, sending SMS, payment processing, satisfaction surveys, sales and after-sales support.

Moonfashionpt.com and/or our subcontractors may contact you by post, email or telephone to request information/clarifications regarding orders placed, your comments on our products, opinions regarding the functioning of the website and satisfaction with our services.

The processing of the collected data is necessary for the fulfillment of the purchase and sale contract or for carrying out pre-contractual procedures at the customer’s request, such as budgeting.

We do not knowingly collect personal information from minors. As a parent or legal guardian, please do not allow your children to submit personal information without your permission.

9-Data protection

The entire browsing and ordering process on the website is encrypted with an SSL connection over TLS, thus ensuring the security and integrity of data while in transit.

Moonfashionpt.com recommends using an updated browser and the most recent operating system in order to guarantee the best possible security.

All data is stored in data centers with site access control as well as protected by advanced security systems defending against intrusions.

Various physical, logical, technical and organizational security measures have been adopted in order to protect personal data against dissemination, loss, misuse, alteration, unauthorized processing or access, as well as against any other form of unlawful processing.

The User has the right to lodge a complaint with a supervisory authority, namely the National Data Protection Commission, in the event of non-compliance by Moonfashionpt.com with the obligations applicable to it in terms of privacy.

All data collected is for exclusive use in providing our services and will not be provided and/or transferred to third parties.

Moonfashionpt.com may use subcontractors to host computer equipment, under the terms permitted by the legislation that regulates the processing of personal data, and these entities are obliged to maintain confidentiality and guarantee the security of the personal data to which they have access for this purpose, and must not use this data for any other purposes, or for their own benefit, nor relate it to other data they possess.

Personal data may also be made available to the courts and other competent authorities, in strict compliance with the provisions of the law.

For your privacy, we advise you not to include personal data, particularly sensitive or confidential data, in the emails you send to us.

Please do not send us credit card numbers or any sensitive personal information via email, if you do so it will be destroyed immediately and without prior consent.

10-Data provided to third parties

Although you are on a website managed by Moonfashionpt.com, you may also be redirected to links to third-party websites.

Occasionally, at our discretion, we may include or offer third-party products or services on our platforms.

These third party websites have separate and independent privacy policies.

These policies are not managed or controlled by Moonfashionpt.com, so we do not assume any responsibility for the content and activities of these linked websites.

However, we seek to protect the integrity of our website and platforms and would appreciate it if you would like to provide us with feedback on them.

We also recommend that you carefully read the terms and conditions and privacy policies of these linked websites before submitting any information or personal data.

11-Change of Privacy Policy

These terms of personal data processing may be changed at any time and without prior notice.

These changes will be duly published on the website in an easily visible format, for the convenience of Users.